IT industry is growing on high speeds with new technology solutions and processes marking their foray every now and then.
In this openly-competitive environment, gaining a competitive edge has become critical and keeping the business running is the need of the hour.
So, everything can’t be self-made or self-managed as the focus is more on innovation and speed of delivery.
This is where the concept of Managed Services emerged, as third-party support to IT firms striving to keep their business run uninterrupted.
Defining Managed IT Services
Managed Services or Managed IT Services refers to the services offered by a third-party i.e., IT Managed Service Provider (MSP), who addresses some or all sorts of IT requirements. Managed services can happen on-demand, short term or on a contractual basis for a long-term duration.
In other words, this can also be explained as the process of outsourcing a range of IT needs including infrastructure, applications, security and maintenance, among others to a third-party provider.
IT Managed Service Providers (MSPs)
In a broader perspective, IT MSPs can be categorized into: